We collect personal information that is reasonably necessary to provide our services, comply with legal requirements, and facilitate transactions through our online auction platform. The type of information we collect may vary depending on whether you are registering as a vendor, bidder, or authorised agent.
(a) TFull legal name and trading name (if applicable)
(b) Postal address, residential address, and/or registered office address.
(c) Contact details, including email address and phone number
(d) Full legal name and trading name (if applicable)
(e) Postal address, residential address, and/or registered office address
(f) Contact details, including email address and phone number
(g) Identity verification documents, such as a driver licence or passport
(h) Proof of legal ownership or authority to sell (e.g. Power of Attorney, executor status, invoice, registration papers, or title documents)
(i) Item documentation, such as Certificates of Title, PPSR reports, service history, or maintenance records
(j) For real property, planning, zoning, lease, or disclosure documentation (if applicable)
(k) For registered assets, registration or VIN/chassis/serial number records
(l) Contact information for your nominated settlement agent or authorised representative (if applicable)
If you are registering as a bidder, we may collect the following information
(a) Full legal name
(b) Verified email address and mobile phone number
(c) Residential or business address
(d) Any relevant bidding authority (e.g. Power of Attorney or company authority)
(e) Identity verification documentation, which may include biometric or digital checks
(f) Reference details or verification from an agent or authorised party (if applicable)
If you are registering as a bidder, we may collect the following information
(a) If you are an agent or authorised representative acting on behalf of a vendor, we may collect:
(a)Your full name and applicable licence, registration, or accreditation number (e.g. real estate or motor dealer licence)
(a)Business contact details (e.g. email, office address, phone number)
(a)A signed written authority to act on the vendor’s behalf, as required under relevant law (e.g. section 60 of the Real Estate and Business Agents Act 1978 (WA), or equivalent in other jurisdictions)
We collect personal information in a lawful and transparent manner, primarily through direct interactions with you or authorised representatives. The methods we use depend on your role as a vendor, bidder, or agent.
We collect most of your personal information when you interact with our platform or team, including when you:
(a)Complete online registration or onboarding forms (e.g. Vendor Registration, Bidder Registration)
(b)Submit supporting documentation via our website or by email
(c)Communicate with us via phone, email, or live chat
(d)Consent to identity verification or digital signing processes
(e)Provide marketing materials, property disclosures, or authority forms
In some cases, we may receive personal information about you from third-party sources, including:
(a) Real estate agents or authorised representatives acting on your behalf
(b) Settlement agents or legal representatives involved in the transaction
(c) Identity verification services (e.g. KYC and AML providers)
(d) Property information services and public databases (e.g. Landgate in WA)
(e) Regulatory or statutory bodies where disclosure is required or authorised
(a) Your IP address and browser type
(b) Session activity and device information
(c) Auction participation logs (e.g. login time, bids placed)
(d) Access history for compliance and dispute resolution
This data helps us secure our platform, monitor usage patterns, and enhance the user experience.
(a) We collect your personal information to provide our services effectively and to meet our legal and operational requirements. This includes verifying identity and ownership, registering users on our platform, facilitating online auctions, preparing relevant documentation, and ensuring smooth completion of sales.
(b) Your information also allows us to keep you informed about auction progress, resolve any disputes, enforce our Terms and Conditions, and maintain records for compliance and audit purposes. These activities support the secure and lawful operation of our auction services across all product and property categories.
We may disclose your personal information to third parties where it is necessary for the conduct of an online real estate transaction, or where we are required to do so by law. Such disclosures are made in accordance with the Privacy Act 1988 (Cth) and only to parties who are subject to confidentiality or professional obligations.
5.1 Parties We May Disclose To
We may share your personal information with the following categories of recipients:
(i) Real estate agents and sales representatives involved in listing or selling the property
(ii)Settlement agents or conveyancers appointed to act in the transaction
(iii)State land title offices such as Landgate (WA), for the purpose of verifying ownership or registering title transfers
(iv)Platform hosting services and identity verification providers who assist in managing our digital infrastructure and ensuring compliance with KYC (Know Your Customer) and AML (Anti-Money Laundering) obligations
(v)Regulatory authorities and law enforcement agencies, if we are legally required to do so
(vi)Legal representatives acting for the vendor, bidder, or other parties to the transaction
(vii)Logistics providers for the purpose of arranging transport or delivery of purchased items
5.2 No Sale of Information
We do not sell, rent, or trade your personal information to third parties under any circumstances.
We take the security of your personal information seriously. We implement a range of physical, administrative, and technical safeguards to protect your data from unauthorised access, loss, misuse, or alteration.
6.1 Data Storage Location
All personal data is stored:
(a)On secure servers located within Australia, or
(b)With third-party service providers who store data in jurisdictions that offer privacy protections equivalent to Australian law
6.2 Security Measures
(a)To protect your information, we employ:
(i)Role-based access controls to limit data access to authorised personnel only
(ii) Encryption and secure transmission protocols (e.g. SSL)
(ii) Regular data backups and audit logging
(iv) Firewalls and intrusion detection software to prevent external breaches
(b)We review and update our security practices regularly to ensure ongoing compliance and resilience.
(a) Under the Privacy Act 1988 (Cth), you have certain rights in relation to your personal information held by us. These rights include:
(i)The right to access the personal information we hold about you
(ii)The right to request correction if you believe that any information we hold is inaccurate, incomplete, or outdated
(iii)The right to withdraw consent for direct marketing communications or for specific data processing activities (subject to our legal obligations)
(iv)The right to lodge a complaint if you believe your personal information has been mishandled or if we have breached the Australian Privacy Principles
(b) To make an access, correction, or complaint request, please contact us via email at: info@aussizauction.com.au
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, and to comply with our legal and regulatory obligations. Specifically:
(a) ersonal data is retained for the duration of your active registration or involvement in an auction
(b) After a transaction concludes, we retain personal data for up to 7 years, in line with legal, taxation, and compliance requirements
(c) Some data may be retained indefinitely in anonymised or de-identified form for auditing, analytics, and reporting purposes
If you wish to access or correct your personal information, withdraw consent, or raise a privacy-related complaint, please contact us:
Email: info@aussizauction.com.au
Post: PO Box 4305, Harrisdale, WA, 6112
Phone: 1800 503 244
